Terms of Use

Last updated: July 12, 2026

1. The service

Kafo is an AI receptionist that answers your business's calls and messages and takes actions such as bookings and inquiries on its behalf. The service is provided by ALATI Tech LLC (Unified No. 7050668701), Saudi Arabia.

2. Your account

You are responsible for the accuracy of your business information and for keeping your account access confidential. You must be authorized to represent the business you register.

3. Credits and payment

The service runs on prepaid credits. Credits are consumed for call minutes and messages at the prices shown at purchase time. Credits are non-refundable in cash except where the law requires otherwise. When credits run out, automated answering pauses until you top up.

4. Call recording

Calls may be recorded and transcribed to improve the service and to give your business a record. You are responsible for complying with the recording and notice laws that apply to you; Kafo lets you enable or disable the recording notice from the dashboard.

5. AI limitations

Responses are generated by AI and may contain mistakes despite quality controls. You are responsible for reviewing sensitive information (prices, policies, schedules) in the dashboard, and final business decisions remain yours.

6. Acceptable use

The service may not be used for any unlawful, deceptive, or abusive activity, to impersonate another party, or to send unsolicited messages.

7. Liability

The service is provided as-is without implied warranties. To the maximum extent permitted by law, ALATI Tech is not liable for indirect or consequential damages, and total liability is capped at the amounts you paid in the twelve months before the claim.

8. Termination and changes

You may stop using the service at any time. We may update these terms with notice by email or in the dashboard; continued use after a change is acceptance.

9. Contact

For any question: support@kafo.ai